Assess
We scope your network, review records, and set the baseline for measurable loss reduction.
Managed water leak detection & servicing
RWR is a managed service company. We identify leaks across your network, validate them in the field, coordinate the recovery process from discovery through repair, verify the results, and deliver clear reporting ready for the board.
What we deliver
Hidden loss, quantified
Illustrative impact of a single unaddressed distribution leak, sized to a midmarket utility. Every network is different, the shape of the story is the same.
42,800 gal/day
Illustrative loss from a single 5 mm crack
15.6M gal
Same crack, one year, unaddressed
68%
Share of losses invisible to routine ops
9 hrs
Typical mean time to dispatch after RWR validation
Illustrative figures for orientation. Not case study data.
The RWR process
Every engagement runs the same route, Assess, Detect, Validate, Service, Verify, Report, so leak reduction becomes a repeatable operating rhythm, not a one off project. Each step runs on Sentinel, our infrastructure intelligence platform, so field, office, and board see the same evidence in real time.
We scope your network, review records, and set the baseline for measurable loss reduction.
Satellite imagery, priority scoring algorithms, and layered synthesis surface the highest risk segments of your network before a crew ever leaves the yard.
Certified technicians revisit every candidate on the ground, confirm the leak, and score it before any dispatch.
We coordinate the repair, dispatch, permits, contractors, and reinstatement, end to end.
Pressure and flow checks after repair confirm the recovery is real and holding.
Reporting ready for the board on losses found, recovered, and outstanding, on your cadence.
Powered by Sentinel
Sentinel is the infrastructure intelligence platform that powers RWR's managed water recovery service. It brings utility data, GIS information, satellite derived intelligence, field validation, repair activity, and recovery results into one actionable operational view.
Sentinel helps RWR and utility teams identify high risk areas, prioritize field activity, track each event from discovery through repair, verify recovered water, and produce clear financial reporting ready for the board.
Utility records, GIS, satellite indicators, field results, and repair activity in a single working surface.
Sentinel scores every candidate so crews work the highest impact leaks before the low yield ones.
Recovered gallons, financial impact, and outstanding work, auditable, exportable, on your cadence.
Services
Six coordinated services, engaged together as a program, or individually when a specific gap needs to close. Every one is field first and ends in measurable outcomes.
Satellite imagery + priority scoring algorithms + layered synthesis pinpoint the highest loss segments across your distribution network, before a boot hits the street.
We put boots on the ground to physically confirm each suspected leak before servicing is scheduled.
We manage the repair chain end to end, dispatch, contractors, permits, reinstatement.
Pressure and flow checks after repair that confirm the loss is actually gone.
Clear reporting ready for stakeholders on losses found, recovered and outstanding, on your cadence.
A continuous, contracted program that treats loss reduction as an operating service, not a one off project.
Who we serve

Public infrastructure
Distribution networks lose treated water every hour. We run continuous leak reduction as a managed service so your team can focus on operations.

Continuity of care
Hospitals can't afford surprise shutoffs or hidden water losses draining operating budgets. We resolve leaks with minimal clinical disruption.

Campus operations
Distribution a century old paired with modern research buildings creates blind spots. We map, prioritise and resolve losses across the campus footprint.

Process critical water
Process water is expensive to treat, heat and dispose of. Losses inflate every downstream cost. We recover it, quietly and continuously.

Guest experience
Pools, laundries, kitchens and irrigation form a complex water map. We resolve losses without disrupting service.

Portfolio scale
Distribution portfolios are scattered and operationally lean. We run one consistent leak reduction program across every site.
Results, in shape
Illustrative view of a district baseline before and after a managed RWR program. The map compresses, losses are found, ranked, resolved and verified. This is a demonstration, not a customer disclosure.
31%
Illustrative NRW reduction
214
Leaks resolved (illustrative)
2.4×
Faster mean time to repair
100%
Recovery verified sites
Baseline
Recovered
Methodology
Loss reduction only compounds when the method is consistent. Ours is built for continuous programs, not for pitches.
Start here
A baseline assessment is the fastest way to see whether a managed RWR program is right for your network. No commitment, just a scoped answer.
Get started
Tell us about your network. We'll respond within one business day to scope a baseline assessment.
Demo submission, no data was transmitted. In production, an RWR program lead responds within one business day to scope your baseline.